This short presentation explains how to sign in securely to your NDAX account, common login steps, two-factor authentication, troubleshooting tips, and official NDAX resources you may need.
NDAX (NDAX.io) is a Canadian cryptocurrency exchange platform that requires registered users to sign in to access trading, deposits, withdrawals, and account settings. The general sign-in flow uses your email/username and password, and for safety NDAX strongly encourages — and in many cases requires — multi-factor authentication (2FA) before permitting withdrawals or sensitive activity. :contentReference[oaicite:1]{index=1}
Always ensure you open the official NDAX sign-in or portal address. Bookmark the NDAX homepage or the portal to avoid phishing attempts. NDAX’s main site and portal are the authoritative starting points for login. :contentReference[oaicite:2]{index=2}
Enter the email (or username) and password you used at account creation. Use a password manager to generate and store a long, unique password and avoid re-using passwords from other services.
NDAX requires or strongly recommends 2FA (e.g., time-based one-time passwords via Google Authenticator or similar). After entering credentials, you will be prompted to enter a 6-digit code generated by your authenticator app. If you have not set up 2FA, follow NDAX’s 2FA setup guide before attempting withdrawals. :contentReference[oaicite:3]{index=3}
Use a unique password per service, store it in a reputable password manager, and enable automatic password fill only on trusted devices.
Authenticator apps (TOTP) are preferred over SMS for security. Authenticator apps are resistant to SIM-swap attacks and are the method NDAX documents for reliable 2FA access. :contentReference[oaicite:4]{index=4}
Keep recovery codes (if provided) in a secure offline location. If you lose 2FA, open a support ticket with NDAX and be prepared to verify identity per their support process. Refer to NDAX Support for the exact recovery steps. :contentReference[oaicite:5]{index=5}
Use the “Forgot password” flow on NDAX’s portal. That will send a reset link to your registered email.
Confirm your phone’s time is set to automatic (TOTP tokens depend on correct device time). If tokens remain invalid, contact NDAX support and follow their account verification process. :contentReference[oaicite:6]{index=6}
For security reasons, NDAX may place an account or certain actions under manual review. Reach out to support with the details NDAX requests (transaction receipts, identity documents, etc.). See NDAX support pages for specific guidance. :contentReference[oaicite:7]{index=7}
NDAX provides an API for programmatic access. API users must follow the NDAX API documentation and API-specific authentication and terms. If you use API keys, treat them like passwords — never share them and rotate or revoke keys you no longer use. :contentReference[oaicite:8]{index=8}
Click any link to open an official NDAX resource directly.